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Frequently asked questions

Frequently asked questions
I'm looking for something strong, what do you have to offer?

It’s important to know what your customer means by “strong.” Do they want something that evaporates quickly or something with greater dilution/cleaning power? We definitely have the right product for them; we just need to clarify their expectations.

I have to work in a cold/hot/very windy environment. Which product do you recommend?

It’s important to consider the evaporation time. In a hot or very windy environment, you’ll need a product with a slower evaporation rate, while a colder environment may require a product that evaporates faster. We offer a full range of products to meet your needs.

How should your products be disposed of?

For proper disposal of your products, it is advisable to have the materials recovered and collected by specialized companies like Veolia. Generally, mixing the products is allowed, but please refer to the mixing guidelines provided by the recovery company for guidance.

I believe your product may be more/less effective than the one I am currently using.

It’s essential to clearly identify your needs and expectations. Consider the application, type of paint, environment, and evaporation time. Providing answers to these questions will help us recommend the right product for you, saving you time and enhancing your efficiency and profitability.

I'm looking for a versatile product that does just about everything.

Some products are indeed very versatile, but they may sacrifice performance. We generally recommend one product for each category.

Do you have any products that are less sensitive to price fluctuations?

The market is volatile, and our mixtures consist of several raw materials. However, we are working to manage these fluctuations.

Do you have any products that are more readily available than others?

We generally maintain sufficient raw materials in stock to ensure delivery of most products within 24 hours.

Available across Quebec

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